Terms and Conditions

Terms of use

The following are the terms and conditions to use laptop screen‘s services (which you can get on the laptop screen‘s website.) Laptop screen does not have any hidden terms and conditions. Laptop screen provides a legal contract to you with all the terms and conditions.

Important notice –

Limited reclamation period and refund rights: the right to ask for a refund – per incident- plan will expire within thirty 30 calendar days (reclamation period) starting from the date of purchase. At any point in time, if you feel that laptop screen not provided you satisfactory services, you can ask for a refund for the same. However, that refund will not include the shipping charges, handling charges and any other applicable taxes, except for in certain states and countries where shipping, handling, and taxes are refundable.

If you unsubscribe from your existing services with laptop screen, you can ask for a refund, but that refund will also not include the shipping, handling charges and any other applicable taxes, except for in certain states and countries where shipping, handling, and taxes are refundable.

You may choose to opt out from any paid subscription service provided by ‘ laptop screen ‘ and request for a refund for the paid amount only if no support service is provided to you by ‘ laptop screen ‘ and the refund request has been initiated within five days from subscription date. (refundable amount would not include shipping and handling or any other taxes except in specific countries or states where shipping/handling and taxes are refundable)


This clause may not be applicable for those who belong to some specific states and jurisdictions where the limitation of refund rights is not allowed. Any other valid refund right will not be affected by this clause. By using this service or subscribing to ‘ laptop screen ‘ services, you are considered to have accepted and agreed to be bound by these terms.


Certain terms defined in these terms and conditions are also used in the privacy policy and are integrated by reference to these terms and conditions.



Software, materials, services and other related information are collectively referred to as “content.”


“you” means you individually, any person, including any employer that you are acting on behalf of.

‘laptop screen certified technicians’

‘laptop screen certified technician’ refers to technicians and specialists certified by ‘laptop screen ‘ to perform the services under this agreement.

‘per incident services’

‘per incident plans’ or ‘incident plans’ or ‘single incident service’ are non-upgradable service provided by ‘laptop screen ‘ with the sole objective of fixing a single and specific technical problem which you face.

‘subscription-based services’

“subscription based services” or “subscription services” are upgraded subscription plans offered by ‘laptop screen ’ that are active for a specified period and are not limited by some incidents like our ‘per-incident service.’


‘services’ are per-incident services or subscription-based services provided by ‘laptop screen ‘ to you. Laptop screen certified technicians will deliver all ‘services’ under the plan which you have subscribed from laptop screen ‘s websites or by calling the laptop screen phone number mentioned on the laptop screen. These terms of use governs all plans available on the laptop screen.

Laptop screen websites

Www.laptopscreen.ae and any other owned, operated, licensed or controlled website by laptop screen or by its resellers.


‘materials’ refers to downloadable contents, white papers, webcasts, frequently asked the question, press releases, reference guides, data sheets, product information or any other proprietary and copyrighted information which is available to download from laptop screen ‘s website. The term ‘materials’ does not refer to the interface, theme, layout or design of the laptop screen websites or any other site owned or controlled by laptop screen.


‘software’ means a computer program of any kind, either kept by ‘laptop screen ‘ or a third party, delivered via download, cd, other media or other delivery methods including client and network security software. Components of the software are protected by copyright, trade secret, unfair competition, and other laws. Software includes both laptop screen ‘s software and third-party software.

Your use of software is subjected to the respective agreements such as a license agreement or user agreement that is attached or included with the software, ordering documents, exhibits, etc.

One-time solution

The customer can avail the incidental services. The “incidental” means one-time render of the services to fix the problem of the computer as per stated before the start of the steps to fix. The number of issues is not restricted, and also is benefited with the follow-up consultations on the request. The follow-on consultations are confined for 7 days from the first day of service, available to the services provided by the first service.

Mode of payment

The charge of the services may be quoted while the telephonic conversation or guided to the website. The payment will be processed only after the consent of the customer. As the mode of payment is limited to “online” which requires the use of credit card, the needed information is to be provided by the customer with correct layout.

All the payment is to be done before the start of the support unless ratified by the laptop screen. In case the full payment is not made, the customer shall be liable to pay 1.5% or any higher legal charge on the amount due. If the payment is due, the laptop screen is not responsible for rendering the services and if prolonged by the mentioned duration may face the dismissal of contract.


While providing the credit card information, you allow the laptop screen to serve the payment procedure. At the time you authorize the credit card issuer to release the mentioned amount without any query of the signed receipt. In case of a debit card, the charges described will be applied to the same debit card till a valid credit card detail is provided. Else for the case of electronic fund transfer, the account details will be subjected to the transfer of the charge. In all the cases the terms and conditions of the issuing bank and credit card issuer as per the case may be, will be served to the fullest.

Renewal policy

We are always here to serve you with your satisfaction. Giving an extension to the services available is now easier. If the details provided at the time of the first contract remains same, the term of the support renews automatically for the same period declared in the last existing contract. If in case you are willing to change the terms of the agreement while restoring or cancel the renewal, you are required to contact the laptop screen by yourself.

Fair usage of policies and termination

Although there is no any fixation on the follow-on support during the subscribed period, the services available are under the guidelines of “fair use policy” enlisted by the laptop screen, which is considered to be tampered if:

1. The contract is fraudulent.

2. The computer system is not the same registered in the agreement.

3. The deal is crooked.

This shall bring a temporary suspension or even permanent termination of the subscription provided, which will be decided under the sole right of the laptop screen.

Privacy: data protection

As soon as you visit the page, the privacy policy of laptop screen applies. You are required to study the terms carefully. While processing, this ensures that it is with your consent that the information disclosed to laptop screen via the telephonic conversation, email or otherwise are not confidential. While giving the support and installing a software following information will be transferred for the analysis of your computer:

1. The number of files scanned, threats found, files fixed by the support tool.

2. Whether a firewall is active.

3. Whether any antivirus is active and updated.

4. System information related to the operating system, memory and disc space, proxy configuration.

5. Security status and security threat available.

6. Installed programs and active processes information; and

7. Application log file information and registry data.

The information transferred to the laptop screen in the united states or other countries that may have less protective data protection laws than the region in which you are situated (including the european union), but laptop screen possesses the adequate security so that the collected information if transferred, receives a proper level of protection.

Third party products and services

While serving you to the fullest, it may require taking the help of a “third party tool” which has to register with the license provider of the same tool. And you are expected to follow the terms of the party providing a third-party tool. The laptop screen stands on the supporting side to help you to use the tools for enhancement of the services. However, at the same time, laptop screen remains protected against any issue incurred due to inappropriate license or attributes of the third party software. If the third party tool follows to interfere in the functioning of tools and services by the laptop screen, you will be notified of the amendment in the subscription provided by you. And violation of the term of our contract can cause the agreement to get void.





A brief overview of LaptopScreen.ae

LaptopScreen.com has been dominating the market for over a decade now. We have established our brand name and value by successfully catering to over 500,000 customers, resolved critical technical issues of over 40,000 unique laptop models, in over 80 countries around the world. We have the necessary skills and in-depth knowledge of LCD screens and hence, our solutions are tried, tested and certified. This is the reason why our online store is the one-stop solution for meeting all the customers’ requirements.

Delivering quality solutions is a must for any customer-centric company:

Our service packages are among the lowest in North America and also reflect a reasonable and low market price in the world scene because:

- We ship hundreds and thousands of screens each week within the stipulated time.

- We make sure to optimize every business process to the state of the Art.

- We strive to develop and maintain strong, long-term and meaningful relations with our suppliers and clients

We offer the best LCD warranty terms in the global market:

- With a lifetime warranty on your device, you are sure to use it without any hassle and worries.

- Apart from physical damages, we cover all sorts of manufacturer defects.

Wrapping it up:

Being a customer-centric enterprise, our primary aim is to be the most reviewed, competent and highest-selling company.

Since we understand and value our client’s money and time, we strive to deliver time-bound services on a comfortable budget.

With years of hard work and by maintaining transparent business policies,  we are now a respected and renowned company that has gained the approval and trust of one-time purchasers and professional repairers throughout the world.

We cannot thank our clients enough as they are the reason behind our success and paved the way for what we symbolize today:

An evolving and smart tech-company, a one-stop solution for the repair community and a truly global leader in the ever-challenging field of LCD replacement and repairs!

Laptopscreen has been rated 4.2 out of 5 based on 5 reviews as of March 2018. - Read all customer reviews.