FAQ

Why do I see different prices for the same product?
You could see different prices for the same product, as it could be listed by many Sellers.
Is installation offered for all products?
Installation and demo are offered for certain items by sellers through the brand or an authorized service provider. Please check the individual product page to see if these services are offered for the item.
Is it necessary to have an account to shop on Laptop Screen?
Yes, it's necessary to log into your Laptop Screen account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security. You'll have access to a personalized shopping experience including recommendations and quicker check-out.
What does 'Preorder' or 'Forthcoming' mean?
Items marked as 'Preorder' or 'Forthcoming' are expected to be released soon and you can pre-book them with sellers. Such items will be shipped after their official release by the seller with whom you've pre-booked them.
Do sellers on Laptop Screen ship internationally?
Currently, sellers on Laptop Screen only ship within UAE.
Can I use an item that has been given to me as a gift from a state sponsored or an NGO-funded freebie distribution programme to get discounts through exchange offers?
No, as per company policy, such items are not eligible for discounts under exchange offers. You can also refer to the 'Exchange Offers' section in the 'Terms of Use' page for more details.
Can I order a product that is 'Out of Stock' or 'Temporarily Unavailable'?
The products listed as 'Out of Stock' or 'Temporarily Unavailable' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on Laptop Screen.
What does 'Out of Stock' mean?
An item is marked as 'Out of stock' when it is not available with any sellers at the moment; you won't be able to buy it now. Use 'Notify Me' feature to know once it's available with sellers for purchase.
What does 'Permanently Discontinued' or 'Out of Print' mean?
An item is marked as 'Out of stock' when it is not available with any sellers at the moment; you won't be able to buy it now. Use 'Notify Me' feature to know once it's available with sellers for purchase.
What does the badge Laptop Screen Assured mean?
The Laptop Screen Assured badge is a seal of quality and speed. Products with this badge meet our extensive quality & packaging guidelines along with having faster delivery timelines.
Do I have to pay extra for items with the Laptop Screen Assured badge?
No, you can shop for items with the Laptop Screen Assured badge at no extra charge.
What is Laptop Screen Buyer Protection?
Laptop Screen Buyer Protection helps shoppers in case they have concerns with product(s) bought and haven't got a satisfactory solution from the seller.
Why do I see a shipping charge for an item with the Laptop Screen Assured badge?
Sellers may charge a nominal fee for shipping, even for products with the Laptop Screen Assured badge, if the order is less than ₹ 500. Shipping is free for items with the Laptop Screen Assured badge if the order value is more than ₹ 500.
Is Laptop Screen Advantage the same as Laptop Screen Assured?
No. While Laptop Screen Advantage was the tag for all items listed by sellers who used our partner warehouse services, the Laptop Screen Assured' badge is only given to select items based on certain criteria such as product quality and delivery timeline.
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